Frequently Asked Questions

Find answers to your questions about our courses and services

About Our Courses

What skills will I learn in the Full Stack Developer course?

Our Full Stack Developer course covers:

  • Frontend: HTML5, CSS3, JavaScript, React, TypeScript
  • Backend: Node.js, Express.js, RESTful APIs
  • Databases: MongoDB and PostgreSQL
  • DevOps: Docker, deployment to AWS/Heroku
  • Testing and best practices

By the end, you'll be able to build, test, and deploy complete web applications independently.

Do I need any prerequisites to start a course?

Most of our courses are designed for intermediate learners. However:

  • Beginner courses: No prerequisites required
  • Intermediate courses: Basic programming knowledge helpful
  • Advanced courses: Prior experience in the field recommended

Each course page clearly states the prerequisites. We also offer bootcamp-style beginner courses to help you catch up.

How long does it take to complete a course?

Course duration varies based on complexity:

  • Short courses: 4-6 weeks (5-10 hours/week)
  • Standard courses: 8-12 weeks (10-15 hours/week)
  • Advanced courses: 12-16 weeks (15-20 hours/week)

You can learn at your own pace with lifetime access. The estimated completion times assume a standard learning schedule.

Can I access course materials offline?

Yes! With your lifetime course access, you can:

  • Download video lectures (where available)
  • Access all course materials and resources offline
  • Work on projects and assignments offline
  • Submit work when you're back online

We recommend using our mobile app for the best offline experience.

How often are courses updated?

We update our courses monthly to reflect the latest industry practices and technology changes:

  • Bug fixes and improvements: Weekly
  • Content updates: Monthly
  • Major curriculum revisions: Quarterly

All updates are free for existing students. We notify you about important changes.

Enrollment & Pricing

How much does a course cost?

Our course pricing varies based on length and complexity:

  • Basic courses: $299-$349
  • Standard courses: $349-$399
  • Advanced courses: $399-$449
  • Certification prep: $399-$499

We offer frequent discounts and payment plans. Check our current promotions on the Services page.

Do you offer payment plans?

Yes! We offer flexible payment options:

  • Full payment upfront (save 10%)
  • 3-month payment plan (interest-free)
  • 6-month payment plan (small monthly fees)
  • Corporate bulk discounts available

Contact our enrollment team at enrollment@castonhub.com for custom payment arrangements.

Is there a money-back guarantee?

Absolutely! We offer a 30-day money-back guarantee:

  • Try any course risk-free for 30 days
  • Full refund if you're not satisfied
  • No questions asked
  • Keep any downloaded materials as a gift

We're confident in our courses, and this guarantee shows our commitment to your satisfaction.

Can I get a student discount?

Yes! We offer discounts for:

  • Full-time students: 25% discount
  • Military/Veterans: 30% discount
  • Non-profit employees: 20% discount
  • Bulk enrollments (10+): Custom pricing

Submit proof of status at checkout or contact support@castonhub.com for verification.

Do you offer corporate training?

Yes! We specialize in corporate training solutions:

  • Custom curriculum tailored to your needs
  • Team-based learning with group discounts
  • Progress tracking and reporting dashboards
  • Dedicated account manager
  • Volume pricing for 50+ employees

Contact our corporate team at corporate@castonhub.com for a custom quote.

Learning Support

What support is available if I get stuck?

We provide comprehensive support through multiple channels:

  • 24/7 discussion forums and community Q&A
  • Direct instructor feedback on assignments (48-hour response)
  • Monthly live Q&A sessions with instructors
  • Email support: support@castonhub.com
  • Peer study groups and learning circles

You're never alone in your learning journey!

Can I interact with instructors?

Absolutely! Instructor interaction includes:

  • Private messages within the course platform
  • Assignment feedback and grading
  • Monthly live group Q&A sessions
  • Optional office hours (additional program)
  • Code review and project feedback

Our instructors are actively involved in your learning experience.

How do I get mentorship or career coaching?

We offer mentorship programs:

  • 1-on-1 career coaching (separate program)
  • Resume and portfolio reviews
  • Mock interview practice
  • Job search strategy guidance
  • Networking events with industry professionals

Mentorship packages start at $99/month. Enroll in a course first to get a 20% mentor discount.

Is there a community to connect with other students?

Yes! Our vibrant community includes:

  • Discussion forums for each course
  • Discord server for real-time chat (10,000+ members)
  • Study groups and peer learning circles
  • Community projects and hackathons
  • Monthly networking events

You'll join 12,000+ learners from around the world!

What if I need to take a break from the course?

Life happens! Here's what you can do:

  • Pause your course anytime without losing progress
  • No time limits on course completion
  • Keep your lifetime access even after breaks
  • Resume exactly where you left off
  • Extend deadlines for projects

Just let us know if you need to pause—we're here to support your learning journey.

Certificates & Credentials

What certificate will I receive?

Upon successful course completion, you'll receive:

  • Professional certificate of completion
  • Digital badge for LinkedIn and social media
  • Certificate of achievement with verification
  • Skill endorsements for verified skills
  • Access to exclusive alumni network

Certificates are recognized by employers and industry partners worldwide.

Are the certificates recognized by employers?

Yes! Our certificates carry significant weight:

  • Recognized by 500+ technology companies and partners
  • Many employers specifically seek CastonHub graduates
  • 90% of graduates report positive feedback about certificates
  • Certificates verify skills through real projects and assessments
  • Curriculum designed by current industry professionals

While certificates aren't university degrees, they demonstrate applied, hands-on expertise that employers value highly.

Can I add certificates to LinkedIn?

Absolutely! Here's how:

  • Get a verified certificate with unique URL
  • Add directly to LinkedIn profile
  • Share achievement with your network
  • Link to course and verified skills
  • Employers can verify credentials online

We provide step-by-step instructions for adding certificates to LinkedIn after completion.

Do you offer exam prep for industry certifications?

Yes! We offer dedicated certification prep courses for:

  • AWS Solutions Architect Associate & Professional
  • Microsoft Azure certifications
  • Google Cloud certifications
  • CompTIA Security+ and other certifications
  • Certified Ethical Hacker (CEH)

These courses include exam practice tests and targeted study materials.

What is your job placement success rate?

Our students achieve strong outcomes:

  • 85% secured new jobs or promotions within 12 months
  • 94% reported improved earning potential
  • 72% reported receiving interview opportunities via our network
  • Average salary increase: $15,000-$30,000

We provide job placement support, but outcomes depend on individual effort and market conditions.

Didn't find what you're looking for?

Our support team is here to help! Reach out with any questions.