Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using CastonHub ("Service," "Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service. We reserve the right to modify these terms at any time. Your continued use constitutes acceptance of modified terms.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use the Service for personal, educational purposes
  • View course materials and resources
  • Submit assignments and participate in discussions

You may NOT: reproduce, modify, distribute, display, or transmit any content without our permission.

3. User Accounts

Account Creation

You are responsible for:

  • Providing accurate, complete information
  • Maintaining confidentiality of login credentials
  • All activities under your account
  • Notifying us of unauthorized access

Account Suspension

We may suspend or terminate accounts that:

  • Violate these terms
  • Engage in fraudulent activity
  • Harass other users
  • Violate intellectual property rights

4. Course Content and Intellectual Property

All course materials, videos, assignments, and content are the intellectual property of CastonHub or our partners. You may:

  • Use content for personal learning only
  • Download materials for your own use

You may NOT:

  • Redistribute or share course materials
  • Sell or profit from our content
  • Remove copyright notices or attributions
  • Create derivative works without permission

5. Payment and Refunds

Payment Terms

  • Prices are in USD unless otherwise stated
  • Payment is due upon enrollment
  • We accept major credit cards and payment methods

30-Day Money-Back Guarantee

We offer a 30-day refund guarantee for course enrollments. If you are not satisfied, you may request a full refund within 30 days of enrollment. This guarantee applies once per course.

No Refunds After 30 Days

After 30 days, course fees are non-refundable. However, your lifetime access remains valid.

6. User-Generated Content

You grant CastonHub a worldwide, royalty-free license to use content you submit (assignments, forum posts, feedback). We will not share your content with third parties without consent, except:

  • To other students in the same course (with your permission)
  • In aggregated, anonymized form
  • As required by law

7. Prohibited Conduct

You agree NOT to:

  • Harass, threaten, or discriminate against others
  • Post offensive, illegal, or defamatory content
  • Attempt to gain unauthorized access to systems
  • Introduce viruses or malware
  • Engage in phishing or fraud
  • Violate laws or regulations
  • Share login credentials or access codes
  • Impersonate instructors or staff

8. Certificates and Credentials

Certificates issued by CastonHub:

  • Verify course completion only
  • Do not replace university degrees or official credentials
  • Are recognized by our partner companies
  • Are subject to revocation if obtained fraudulently

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • CastonHub is provided "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability does not exceed your course fees
  • We do not guarantee specific job outcomes or salary increases

10. Disclaimer

CastonHub does not guarantee:

  • Employment or career advancement
  • Income or financial gains
  • Certification validity in all regions
  • Uninterrupted service availability

You are responsible for verifying certificate recognition with employers and institutions.

11. Governing Law

These Terms are governed by the laws of Thailand. Any disputes shall be resolved through binding arbitration or appropriate courts in Bangkok, Thailand.

12. Contact Information

For terms questions, contact:

CastonHub Legal Team
Email: legal@castonhub.com
Address: Bangkok, Thailand